We want to make sure that you know:
A telehealth consultation will not be exactly the same as a face-to-face service and may not cover everything.
There could be some technical problems that affect a telehealth consultation.
Health professionals are allowed to take notes during a consultation.
We have taken measures to protect your privacy.
Your rights:
I can change my mind and stop using a telehealth consultation at any time, including in the middle of a telehealth visit.
If the telehealth consultation does not achieve everything that is needed, I will be given a choice about what to do next including a face-to-face visit or another telehealth consultation.
Recording video or images:
I agree there may be times when the video is recorded or a photograph is taken for health purposes. My health professional will advise before proceeding. This material will be sent and stored securely and only used to benefit my health care.